Have a question
about your device?

Briefly describe what happened — our engineer will assess the situation and outline the available options. No technical knowledge required.

During business hours we reply within 20 minutes. Outside business hours we respond as quickly as possible.

Monday – Friday 10:00 – 19:00
Saturday closed
Sunday closed

Describe your situation

To give you the most accurate response, please include the device model, a brief description of how the damage occurred, and the current state of the drive. We'll work out the rest together.

First name*
Email*
Message*

How to send us your drive?

In person

Come directly to the laboratory — no appointment needed, during business hours.

ul. Smołdzińska 2B/16
83-304 Kobysewo
Get directions

By courier

Send your drive by courier to our address. Before shipping, please complete the case form and read the terms of service.

New case form

InPost parcel locker

Send to our InPost locker. We collect parcels every business day during working hours.

KOBS01M – Kobysewo

Before shipping, please read our terms of service.

HEX SERWIS
Laboratory

HEX SERWIS
ul. Smołdzińska 2B/16
83-304 Kobysewo
Get directions in Google Maps