First step
Analysis and diagnostic
Standard analysis
€65
- Minimum 5 business days
- Cases queued in order of receipt
- Detailed technical report
- Recovery quote before you decide
- Fixed fee regardless of outcome
Express analysis
€250 + 35%
- Completed within 48 hours, including weekends
- Work starts immediately, ahead of the queue
- Continuous work until the procedure is complete
- +35% surcharge on the final recovery cost
- Fixed fee regardless of outcome
After third-party intervention
+€100
- Drives opened outside a laminar flow chamber
- Traces of fingerprints or contamination inside
- Devices after repairs or firmware modifications
- SSDs, memory cards and flash drives after prior repair attempts
- Added to either analysis variant
HDD · SSD · NVMe
Recovery from a technically intact drive
Logical damage
€130
- Deleted files or folders
- Drive formatted without overwriting
- Corrupted file system or partition table
- Drive invisible in system (TRIM disabled)
Advanced logical damage
€150
- OS reinstallation
- Format and partial overwrite
- BitLocker, VeraCrypt, TrueCrypt, FileVault encryption
- RAW files unsupported by commercial software
Non-standard cases
from €150
- Virtual machines (VMDK, VHD, VHDX)
- Rare file systems (UNIX, DVR, others)
- Dynamic disks, software RAID
- Cases requiring custom scripts
Surcharges
- €80 for each additional 1 TB above 2 TB capacity
HDD · SSHD hard drives
Recovery from a physically damaged HDD
Physical damage
€220
- Drives with many bad sectors
- PCB repair or replacement
- Stuck heads — functional after release
- Typical NAND cache failures
- Most common service firmware errors
Head replacement
€590
- Partial or complete head assembly failure
- One set of donor heads included
- Advanced service firmware repair
- Other internal repairs or multiple simultaneous failures
Critical cases
from €830
- High-density drives with low recovery chances
- Severe internal contamination
- Multiple prior repair attempts
- Cases requiring continuous engineer supervision
Surcharges
- €40 for each additional 1 TB above 2 TB drive capacity
- €80 – SA encryption or SMR drives — drives with locked service access and drives built using SMR technology (Seagate Rosewood, M11, M15; WD SpyGlass, FBLite2, CarmelR Plus, and others)
SSD · NVMe drives
Recovery from a physically damaged SSD
Physical damage
€290
- Freezing or disconnection during read
- Memory cell degradation
- Parameter adjustment without firmware modification
- Drives not requiring technology mode
Firmware repair
€620
- Most common firmware failures (SATAFIRM S11, SM2246AA, SM2258AB, SM2298AB)
- Translator errors
- Severe memory cell degradation
- Drives with full technology mode support
Chip-Off / no support
from €670
- Direct read from memory modules (Chip-Off)
- Physical controller damage
- PCB damage preventing repair
- Drives without technology mode support
Surcharges
- €200 for each additional 256 GB above 256 GB drive capacity
RAID arrays · NAS · Servers
Recovery from a RAID array
Typical arrays
€150 / drive
- RAID 0, 1, 5
- Home and SMB NAS (Synology, QNAP, WD, Asustor)
- Servers and workstations
Complex configurations
from €220 / drive
- RAID 6, 60, non-standard levels
- Arrays with more than 8 drives
- Proprietary RAID used in SAN devices
- ZFS, Btrfs, VMFS, Hyper-V
Surcharges
Prices are calculated based on the total number of drives in the array (excluding HotSpare drives).
- €80 for each additional 1 TB above 2 TB for a single array member drive
- Cachecade and SSD/NVMe Cache — priced individually (depends on manufacturer and configuration)
- Physical drive damage — the applicable HDD or SSD repair variant is added per damaged drive
USB flash drives · Memory cards
Recovery from flash memory
Logical damage
from €100
- Accidental deletion or formatting
- File system corruption
- Minor physical damage (broken USB connector)
- Small number of damaged memory cells
Chip-Off — direct memory read
from €180
- Drive not detected by any operating system
- Incorrect capacity or no response at all
- Corrupted controller firmware
- PCB damage preventing repair
- Direct NAND memory reading
- Service pinout development included in price
- Cost depends on drive capacity
Capacity surcharges (Chip-Off)
- €25 – 32 GB
- €45 – 64 GB
- €70 – 128 GB
- €110 – 256 GB
- €40 Monolithic devices — devices built on a closed PCB circuit
FAQ
Frequently asked questions
Is the analysis cost included in the recovery price?
No. Analysis is a separate service paid upfront (€65 standard or €250 express). It includes a thorough examination of the drive, identification of the failure type, and an assessment of recovery chances. Based on the results we prepare a report and an exact quote. This keeps the recovery itself cheaper than at labs offering "free diagnostics".
Can the price quoted after analysis increase?
No. The amount shown in your case profile after the analysis is the final price. We do not add any hidden fees for copying data to a drive or for making it available via download.
When is payment due for data recovery?
Payment is due after the client approves the final result, based on the list of recovered files — before the data is handed over.
What does the recovery price include?
The price includes all laboratory work, copying the recovered data to a new drive, or making it available for download from our server (up to 10 TB). We do not charge for file transfer or verification.
Can you quote based on a diagnosis from another lab?
No. Information from other labs can be helpful but does not form the basis for a binding quote. We verify every case ourselves — especially if previous repair attempts were made, which can significantly alter the damage picture. Our quotes are based solely on our own analysis, for which we take full responsibility.
Do you take on cases where other labs have already tried and failed?
Yes, but prior intervention incurs an additional +€100 surcharge on the analysis fee. This applies to drives opened outside a laminar flow chamber and devices that have undergone repairs or firmware modifications.
How long does data recovery take?
The time depends on the media type and extent of damage. Approximate timelines:
- HDD, SSD, memory cards and flash drives (logical damage) — 2–7 business days
- HDD (firmware or mechanical damage) — 2–30 business days
- SSD (firmware, memory degradation) — 5–90 business days
- RAID arrays and servers — 2–21 business days
- Memory cards and flash drives (Chip-Off, monolithic) — 5–60 business days
Will my drive be returned after the work is done?
Yes. The original drive is returned together with a new device containing the recovered data, or separately if you download the data from our server.
Return shipping cost is quoted individually based on your region and applicable logistics fees. You may also collect the drive in person (free of charge) or leave the damaged device for secure disposal.
Get in touch
Have questions about pricing?
You don't need to know the technical details. Just briefly describe what happened to your drive — our engineer will assess the situation and give you an indicative cost before you place an order.