Data recovery from SSD and NVMe drives
The most common SSD and NVMe failures
What kinds of solid-state drive failures do users most often contact us about?
- Logical damage – accidental partition formatting, deleted files, corrupted file system
- Interface issues – damaged SATA/M.2 connector, broken traces, cold solder joints
- Electronics failure (PCB, power circuitry) – effects of surges, short circuits, or damaged power or memory controllers
- Damage after a drop or liquid exposure – although SSDs have no platters or heads, shock or liquid can still damage the electronics and flash memory
- Drive not visible to the system – the computer does not detect the device, the system freezes, or the drive works very slowly
- Wear of memory cells (NAND) – manifested by a high number of read/write errors, access lock, reduced capacity, or a failure warning
- Firmware / controller issues – the drive is detected but does not allow access to the data, or identifies itself in a “safe mode” state
How do we price SSD and NVMe data recovery?
The cost of data recovery from SSD and NVMe drives depends on the type of failure and the specific drive model. You can find example price ranges below, and get a more precise quote by using our online calculator.
-
Logical issuesfrom 120 €
- Deleted files
- Formatted partitions
- Corrupted file system
- Drive showing as RAW
-
Memory degradationfrom 280 €
- Slow drive operation
- Freezing during use
- Read and write errors
- SMART errors indicating worn-out memory cells
-
Electronics / firmware failurefrom 610 €
- Drive is visible but does not allow data access
- Damaged electronic components (short circuits, power surges)
- Firmware-level errors (firmware, translator module)
What the recovery process looks like
- Drive submission – filling online form out the and delivering the device
- Analysis and quote – detailed report and service cost
- Repair and data recovery – lab work on your device
- Delivery of recovered data – on a new device or via secure download
FAQ - Frequently Asked Questions
Is the diagnosis included in the recovery cost and what does it cover?
No. The analysis is a separate service, paid upfront (50 € for standard mode or 170 € for express mode), which keeps the actual data recovery cheaper than in companies that offer a “free diagnosis.” It includes a detailed inspection of the drive, identification of the type of damage, and assessment of the chances of data recovery. Based on this, we classify the case, prepare a report of the performed procedures, and provide an exact cost estimate.
How long does SSD data recovery take?
The turnaround time depends on the drive model and the extent of the damage. In simpler cases, the process usually takes 5–7 business days, more complex cases may take longer. We provide an exact timeframe once the diagnostics are complete. Data safety is our top priority, so we work in a way that makes the recovery as fast as possible while achieving the best possible result in each individual case.
Do you recover data from every SSD / NVMe model?
Yes. We recover data from SSD and NVMe drives in SATA, mSATA, M.2 and PCIe formats, both consumer and enterprise/server devices. We work with media from most major manufacturers, including Samsung, Crucial, Kingston, WD, Seagate, Micron and Intel. For unusual or very rare models, we inform you about any potential limitations after the diagnostics stage.
Are the recovered data safe and confidential?
Yes. All work is carried out in a controlled laboratory environment. Data is processed only on dedicated, encrypted workstations, accessible solely to authorized specialists. The entire process is covered by a confidentiality policy, and upon the user’s request, we can sign an additional NDA.
Logical damage in SSD
On SSD drives, data can disappear not only due to hardware failures, but also as a result of logical problems.
These include, among others, accidental partition deletion, errors during system updates, or unsuccessful file system repairs.
Unlike traditional HDDs, SSDs use the TRIM mechanism, which can automatically overwrite deleted data.
For this reason, the effectiveness of recovery depends on how quickly the drive is powered off – any further use of the device may cause permanent loss of files.
Electronics failures in SSD
Electronics failure is one of the common causes of SSD problems.
It may occur after power surges, short circuits, or damage to the power connector or interface.
In such cases, the drive stops being visible to the computer or does not respond when connected.
In many situations, it is possible to repair or bypass the damaged components, which gives a good chance of recovering the data.
In more complex cases, it may be necessary to move the NAND memory chips to a working donor drive or read them using a specialised programmer.
NAND memory degradation
Flash memory cells in SSDs naturally wear out over time.
This manifests as slower drive performance, system freezes, or errors when reading and writing files.
As long as the drive still identifies correctly and allows access to the data, it is often possible to stabilise readout by carefully adjusting the operating conditions (e.g. temperature or voltage).
In such cases, data recovery requires experience and advanced tools, but can still be performed without rebuilding the firmware.
Firmware / controller problems
Firmware or controller damage is one of the most difficult types of SSD failure.
The drive may be detected by the computer but not provide access to the data, freeze the system, start in safe mode, report a reduced capacity, or show a changed model name.
You should never try to “fix” such a drive yourself by flashing new firmware – this kind of operation usually initialises the memory and permanently erases the data.
In these cases, data recovery requires specialised service tools that can bypass the damaged firmware and access the memory contents without the risk of overwriting them.
What not to do with SSD drives
mproper actions can not only reduce the chances of successful data recovery, but also lead to permanent data loss. Here are the most common mistakes to avoid:
- Do not ignore unusual SSD behaviour – if the drive becomes unstable, immediately back up your most important files
- After noticing data loss, power the computer off immediately – every further start of the drive may trigger the TRIM mechanism and permanently erase the files
- Avoid overheating the drive – high temperatures accelerate flash memory cell degradation
- Do not try to repair the firmware or update a failing drive – such operations usually initialise the memory or may cause additional problems by changing internal settings
SSD and NVMe drives we support
Below is a list of the most common controllers and manufacturers we work with. This allows us to successfully recover data from a wide range of SSD and NVMe models.
Silicon Motion
SM2246, SM2258, SM2259, SM2260, SM2262 (HP H8038), SM2263 (HP H8068)
- ADATA
- AMD
- Apacer
- Corsair
- Crucial
- HP
- KingSpec
- Lexar
- Patriot
- Plextor
- PNY
- Radeon
- QUMO
- RevuAhn
- SanDisk
- Silicon Power
- Smartbuy
- Team Group
- Transcend
- Western Digital
- Zion
Phison
PS3105, PS3108, PS3109, PS3110, PS3111 (HG2258), PS3112, PS5007, PS5008, PS5012, PS5012, PS5013, PS5016
- AMD
- Apacer
- Corsair
- Crucial
- DEXP
- Foxline
- Gigabyte
- GOODRAM
- Kingstone
- Lite-On
- Novation
- OCZ
- Patriot
- QUMO
- Seagate
- Silicon Power
- Smartbuy
- Toshiba
- Transcend
Marvell
88SS1074, 88SS9174, 88SS9175, 88SS9187, 88SS9189, 88SS9190, 88SS1093
- Crucial
- Intel
- Lenovo
- Micron
- Plextor
- Ramaxel
- SanDisk
- Western Digital
Samsung
S3C29MAX01-Y340, S3C29RBB01-YK40, S4LJ204X01-Y040, S4LN021X01-8030, S4LN045X01-8030, S4LN054X02-Y030
- Samsung
Maxiotek MAXIO
MAS0902A, MAS1102
- ADATA
- Apacer
- Emtec
- GoodRam
- HIKVISION
- KingSpec
- Lexar
- MARKVISION
- Maxsun
- QUMO
- SP
- Smartbuy
Other models
We also support SSD models that are not officially supported by PC-3000.
In many cases, we have developed our own procedures, which allows us to recover data even where standard tools fail.