Data recovery
Transparent pricing
no hidden costs
Use the calculator to get an indicative cost for your case, or browse the detailed price list below. We provide the final quote only after the analysis — and we never raise it afterwards.
First step
Analysis and diagnostic
Every case begins with an analysis — a thorough examination of the drive, identification of the damage, and an assessment of recovery chances. The fee is charged upfront and is not included in the recovery cost. This keeps the recovery itself cheaper than at labs offering "free diagnostics".
Standard
Standard analysis
€65
- Minimum 5 business days
- Cases queued in order of receipt
- Detailed technical report
- Recovery quote before you decide
- Fixed fee regardless of outcome
Express 24/7
Express analysis
€250 + 35%
- Completed within 48 hours, including weekends
- Work starts immediately, ahead of the queue
- Continuous work until the procedure is complete
- +35% surcharge on the final recovery cost
- Fixed fee regardless of outcome
Surcharge
After third-party intervention
+€100
- Drives opened outside a laminar flow chamber
- Traces of fingerprints or contamination inside
- Devices after repairs or firmware modifications
- SSDs, memory cards and flash drives after prior repair attempts
- Added to either analysis variant
HDD · SSD · NVMe
Recovery from a technically intact drive
Applies to HDD, SSHD, SSD and NVMe drives that are physically intact — the problem is limited to the logical layer or software. Base prices cover drives up to 2 TB.
Level 1
Logical damage
€130
- Deleted files or folders
- Drive formatted without overwriting
- Corrupted file system or partition table
- Drive invisible in system (TRIM disabled)
Level 2
Advanced logical damage
€150
- OS reinstallation
- Format and partial overwrite
- BitLocker, VeraCrypt, TrueCrypt, FileVault encryption
- RAW files unsupported by commercial software
Level 3
Non-standard cases
from €150
- Virtual machines (VMDK, VHD, VHDX)
- Rare file systems (UNIX, DVR, others)
- Dynamic disks, software RAID
- Cases requiring custom scripts
Surcharges
- +€80 for each additional 1 TB above 2 TB capacity
HDD · SSHD hard drives
Recovery from a physically damaged HDD
Applies to HDD and SSHD drives in 2.5" and 3.5" form factors — internal and external. Base prices cover drives up to 2 TB.
Level 1
Physical damage
€220
- Drives with many bad sectors
- PCB repair or replacement
- Stuck heads — functional after release
- Typical NAND cache failures
- Most common service firmware errors
Level 2
Head replacement
€590
- Partial or complete head assembly failure
- One set of donor heads included
- Advanced service firmware repair
- Other internal repairs or multiple simultaneous failures
Level 3
Critical cases
from €830
- High-density drives with low recovery chances
- Severe internal contamination
- Multiple prior repair attempts
- Cases requiring continuous engineer supervision
Surcharges
- +€40 for each additional 1 TB above 2 TB drive capacity
- +€80 – SA encryption or SMR drives — drives with locked service access and drives built using SMR technology (Seagate Rosewood, M11, M15; WD SpyGlass, FBLite2, CarmelR Plus, and others)
SSD · NVMe drives
Recovery from a physically damaged SSD
We support SATA, mSATA, M.2, U.2, PCIe and Apple standards. Base prices cover drives up to 256 GB.
Level 1
Physical damage
€290
- Freezing or disconnection during read
- Memory cell degradation
- Parameter adjustment without firmware modification
- Drives not requiring technology mode
Level 2
Firmware repair
€620
- Most common firmware failures (SATAFIRM S11, SM2246AA, SM2258AB, SM2298AB)
- Translator errors
- Severe memory cell degradation
- Drives with full technology mode support
Level 3
Chip-Off / no support
from €670
- Direct read from memory modules (Chip-Off)
- Physical controller damage
- PCB damage preventing repair
- Drives without technology mode support
Surcharges
- +€200 for each additional 256 GB above 256 GB drive capacity
RAID arrays · NAS · Servers
Recovery from a RAID array
Prices are calculated based on the total number of drives in the array (excluding HotSpare drives). If individual drives are physically damaged, the applicable HDD or SSD repair variant must be added per drive.
IDE · SATA
Typical arrays
€150 / drive
- IDE and SATA drives (including SSD)
- Home and SMB NAS (Synology, QNAP, WD, Asustor)
- Price per drive, excluding HotSpare
- For damaged drives — surcharge per HDD/SSD variant
SCSI · SAS
Server arrays
€170 / drive
- SCSI and SAS drives
- Servers and workstations
- Price per drive, excluding HotSpare
- For damaged drives — surcharge per HDD/SSD variant
Advanced
Complex configurations
from €220 / drive
- RAID 6, 60, non-standard levels
- Arrays with more than 8 drives
- Proprietary RAID used in SAN devices
- ZFS, Btrfs, VMFS, Hyper-V
Surcharges
- +€80 for each additional 1 TB above 2 TB for a single array member drive
- Cachecade and SSD/NVMe Cache — priced individually (depends on manufacturer and configuration)
USB flash drives · Memory cards
Recovery from flash memory
Applies to USB flash drives and all types of memory cards (SD, microSD, CFexpress, XQD, CompactFlash, and others). Prices for procedures requiring direct reading cover drives up to 16 GB — a surcharge applies for larger capacities.
Logical
Logical damage
from €100
- Accidental deletion or formatting
- File system corruption
- Minor physical damage (broken USB connector)
- Small number of damaged memory cells
Chip-Off
Controller failure
from €180
- Corrupted controller firmware
- PCB damage preventing repair
- Direct NAND memory reading
- Cost depends on drive capacity
Monolithic
Integrated circuit package
from €220
- Drive not detected by any operating system
- Incorrect capacity or no response at all
- Service pinout development included in price
- Cost depends on drive capacity
Capacity surcharges (Chip-Off and Monolithic)
- up to 16 GB – no surcharge
- 32 GB – +€25
- 64 GB – +€45
- 128 GB – +€70
- 256 GB – +€110
Other
Additional fees
Logistics
Return shipment
Individual price
- Shipments are sent to the address provided in the order form
- Please let us know if you change your shipping address
B2B
Remote technical support
€130 / h
- For data recovery laboratories
- Firmware repair and imaging task preparation
- Support for AceLab PC-3000, MrtLab and others
Orientacyjna wycena
Kalkulator kosztów
Sprawdź szacunkowy koszt i czas realizacji odzyskiwania danych w zależności od typu nośnika i rodzaju usterki
Ostateczny zakres uszkodzeń oraz koszt usługi potwierdzamy dopiero po przeprowadzeniu analizy. Powyższe kwoty mają charakter orientacyjny.
Nowe zlecenieFAQ
Frequently asked questions
Is the analysis cost included in the recovery price?
No. Analysis is a separate service paid upfront (€65 standard or €1,000 express). It includes a thorough examination of the drive, identification of the failure type, and an assessment of recovery chances. Based on the results we prepare a report and an exact quote. This keeps the recovery itself cheaper than at labs offering "free diagnostics".
Can the price quoted after analysis increase?
No. The amount shown in your case profile after the analysis is the final price. We do not add any hidden fees for copying data to a drive or for making it available via download.
When is payment due for data recovery?
Payment is due after the client approves the final result, based on the list of recovered files — before the data is handed over.
What does the recovery price include?
The price includes all laboratory work, copying the recovered data to a new drive, or making it available for download from our server (up to 10 TB). We do not charge for file transfer or verification.
Can you quote based on a diagnosis from another lab?
No. Information from other labs can be helpful but does not form the basis for a binding quote. We verify every case ourselves — especially if previous repair attempts were made, which can significantly alter the damage picture. Our quotes are based solely on our own analysis, for which we take full responsibility.
Do you take on cases where other labs have already tried and failed?
Yes, but prior intervention incurs an additional +€100 surcharge on the analysis fee. This applies to drives opened outside a laminar flow chamber and devices that have undergone repairs or firmware modifications.
How long does data recovery take?
The time depends on the media type and extent of damage. Approximate timelines:
- HDD, SSD, memory cards and flash drives (logical damage) — 2–7 business days
- HDD (firmware or mechanical damage) — 2–30 business days
- SSD (firmware, memory degradation) — 5–90 business days
- RAID arrays and servers — 2–21 business days
- Memory cards and flash drives (Chip-Off, monolithic) — 5–60 business days
Will my drive be returned after the work is done?
Yes. The original drive is returned together with a new device containing the recovered data, or separately if you download the data from our server. You may also leave the damaged device for secure disposal.
Get in touch
Have questions about pricing?
You don't need to know the technical details. Just briefly describe what happened to your drive — our engineer will assess the situation and give you an indicative cost before you place an order.
During business hours we reply within 20 minutes. Outside business hours we respond as quickly as possible.